Strategies Tagged: "Empathy"

Active listening is a communication technique that involves fully concentrating on, understanding, responding to, and then remembering what is being said. It's about more than just hearing words; it's about comprehending the complete message being communicated, including non-verbal cues.

This strategy emphasizes fostering genuine curiosity about other people – their experiences, perspectives, feelings, and motivations. It involves asking open-ended questions and truly wanting to understand them, rather than just waiting for your turn to speak or to make a point.

Constructive conflict resolution involves addressing disagreements in a way that aims for mutual understanding and a solution, rather than winning an argument or causing harm. It focuses on the issue, not attacking the person.